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Shifts ​

One row per POS shift opened in the period, with its register, cashier, times, sales, and its drawer: Expected cash, Counted and Difference, for each currency.

Expected cash is the opening float + cash sales − change given + cash put in − cash taken out. Each currency's drawer is counted on its own, and differences are never converted.

Who can do this: Anyone whose role has the Sales reports permission.

Step by step ​

  1. Go to Reports › Shifts, and choose the period, shop or cashier. You can also choose a Register or Status.

  2. Read the tiles: Closed shifts, Open now, and the Cash difference for each currency, with how many shifts were short or over.

    The Shifts report

  3. In the table, a negative Difference in red means cash was missing, and a positive one means there was extra.

  4. Click a shift to open its X or Z report. See Follow shifts with X and Z reports.

Having trouble? ​

  • A shift shows as Open from an earlier day: the cashier forgot to close it. See Close a forgotten shift.
  • There are no shifts: no shift was opened in the period, or your business doesn't use the POS app.