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Cancel or delete a purchase ​

  • Cancel keeps the purchase, marked Cancelled. You can cancel a draft or a confirmed purchase, as long as nothing has been received.
  • Delete removes a draft or cancelled purchase completely, with its attachments.

Once goods have been received, a purchase can't be cancelled. Return the goods instead.

Who can do this: To cancel, anyone whose role can edit purchases. To delete, anyone whose role can delete purchases.

Step by step ​

  1. Open the purchase and click More.

    The More menu of a draft purchase

  2. Click Cancel purchase, then Cancel purchase again to confirm.

    The cancel message

  3. To remove it completely, click More › Delete and confirm. If it has attachments, the message says they'll be deleted too.

Having trouble? ​

  • Cancel purchase isn't in the More menu: some goods were received. Return them instead.
  • Delete isn't in the More menu: the purchase is confirmed or received. Cancel it first, if nothing was received.